Privacy Policy

Waterfall Rupee welcomes you to our website. This Privacy Policy sets out our rules and practices for collecting, using and disclosing personal data when using our Services, as well as your security rights and how the law protects your security. If you object to our rules and practices, please choose not to use our services.

You acknowledge that you have just reviewed, understood and acknowledged this Agreement by accessing, browsing and using this Application. It would be ideal if you took the time to read it carefully and contact us if you have any questions. As a condition of obtaining Waterfall Rupee financial services, you must acknowledge all appropriate terms and conditions. If you do not agree to any conditions, please do not use this application. This statement does not apply to your use of any financial services obtained through or in connection with this application or elsewhere, which services are governed by the terms of the benefits they own. Any such membership will be accompanied by such terms.

Waterfall Rupee collects, processes, uses, discloses, stores and retains the personal data of its users primarily for processing business applications and for the following purposes:

1) Identify the applicant/user;

2) Verify the personal data provided;

3) Conduct background checks on applicants/users and determine eligibility for financial services in accordance with applicable terms;

4) Contact users to invite them to participate in customer satisfaction or market surveys;

5) Respond to user questions or inquiries and other customer service requests;

6) Process applications for financial services securely and ensure the security of the transaction process;

7) Analyze data and generate credit scores and increase or decrease credit limits based on credit scores;

8) Conduct investigations related to disputes, payments, suspected illegal activities or fraud;

9) For its market research and customer satisfaction analysis to improve, enhance and develop better products and services.

10) Comply with the relevant legal provisions of India and avoid illegal activities.

We guarantee that the information we collect will be relevant, adequate and not excessive for the purposes for which it is collected and we shall process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented.

Data we collect from Usage of Our Services:

1.Approximate Location: Waterfall Rupee collects approximate location data in the background to determine whether you are within the scope of our services.

2.SMS:During your use of the service, we will only collect your Financial-related SMS information (By filtering the SMS content keywords, such as "withdrawn", "debit", "credit" etc.) for the past six months. This data will first be used to identify and analyze the user's various lending behaviors, determine the various bank transactions and cash flow patterns that the user may conduct through SMS analysis, and assess your credit capacity. For example, salary and transaction messages help us gauge your income patterns, while late payment alerts assist in evaluating credit risk.

All information is securely encrypted and transmitted only to our servers for credit assessment purposes. It is permanently deleted once the evaluation is complete. Your privacy and data security are fully protected throughout the process.

3.Installed Apps: When you use Waterfall Rupee, Waterfall Rupee will collect a list of installed application metadata information, which requires Waterfall Rupee to obtain permission to access the list of applications installed on your device. The information we collect includes the application name, package name, version name, version code, installation time, and update time of each installed application on your device. and use this data to assess your creditworthiness and enrich your profile with pre-approved customized service offers. Data will be encrypted and uploaded to our servers via HTTPS. We will never share this data with third parties.

4.Device Information: Waterfall Rupee collects device information in order to prevent fraud by ensuring that other phones cannot replace you when you apply for a loan. Our app requires access to your device's International Mobile Equipment Identity (IMEI) number. The IMEI is a unique identifier assigned to each mobile device and is used to track and manage mobile devices on a cellular network.

Use of User Information

When you interact with our platform, you implicitly consent to the use of your personal data as described in this policy. The information we gather serves several crucial functions:​

Account Setup and Secure Login: We utilize your data to create your account and implement multi - factor authentication, ensuring that only you have access to your personalized dashboard.​

Service Eligibility and Regulatory Checks: By analyzing your provided data, we assess your eligibility for our various services and comply with regulatory requirements such as KYC and AML regulations, which are essential for maintaining a secure and legal financial environment.​

Risk Detection and Security Enhancement: Our system continuously monitors your account activities using the collected data to identify and prevent any potentially fraudulent behavior, safeguarding your assets and personal information.​

Customer Assistance and Experience Optimization: When you encounter issues or have questions, we use your data to provide targeted support. Additionally, we analyze user interactions to enhance the platform's usability and functionality.​

Legal Adherence and Reporting: We ensure strict compliance with all relevant laws and regulations. Your data may be used for reporting purposes to regulatory authorities as required, maintaining the integrity of our operations.​

Children's Privacy

Eligibility for Service：This service is not provided to individuals under the age of 18. If we discover that a user is a minor, we reserve the right to immediately terminate the service and delete their relevant information.

Guardian Obligations：If you are a parent or legal guardian of a minor and have mistakenly used our services, please contact us immediately through official channels. We will assist in terminating the service and deleting the related information.

Protection of Personal Information

Waterfall Rupee shall follow legal provisions and regulations strictly, and shall take strict and secure protective measures to safeguard your rights in accordance with this Privacy Policy. Waterfall Rupee maintains a comprehensive security program based on industry standards and best practices. Waterfall Rupee take a defensive, in-depth approach to implementing rigorous physical, administrative, and technical safeguards to ensure your information is safe from unauthorized access or misuse. The safeguards include preventive, detective, and corrective controls. Waterfall Rupee review and adjust security safeguards periodically based on ongoing risk assessment. However, despite our substantial investment in protecting your personal information, ultimately no institution can guarantee its absolute security.

Your rights

Waterfall Rupee carefully considers how to use your information. Waterfall Rupee always strives to use it in a way that is fair to you. In accordance with applicable laws and regulations, you have the following legal rights:

1) You have the right to refuse or withdraw your consent to the collection and processing of your personal data;

2) You have the right to reasonable access to your personal information;

3) You may also correct or delete any information that you believe is inaccurate. You have the right to dispute any inaccuracies or errors in your personal data.

4) You have the right to destroy your personal data;

Inquiries and complaints

You have the right to object at any time to the processing of your personal information to the extent permitted by Indian law and to object to the processing of your personal data for permitted purposes. Any questions, requests, concerns, complaints or exercise of your rights regarding the use of your personal information can be raised with Waterfall Rupee. Waterfall Rupee will respond to you within seven working days.

Updates to Privacy Policy

Waterfall Rupee may update this Privacy Policy from time to time. We kindly request that you regularly review this Privacy Policy to stay informed of any updates or changes. In the event of an update, the revised version will immediately apply to all information about you that is held and processed by Waterfall Rupee moving forward. If you do not agree with the updated terms, please feel free to contact Waterfall Rupee.